Return Policy

At Belleza and Beyond, we want you to love your purchase! If you’re not completely satisfied, here’s how our return policy works:

Return Eligibility

• Returns are accepted within 14 days of receiving your order.
• To be eligible for a return, items must be unused, in their original packaging, and sealed. Due to hygiene reasons, we cannot accept returns on opened or used cosmetics.

How to Initiate a Return

1. Contact Us: Email us with your order number and reason for the return.
2. Return Instructions: We will provide you with instructions on how to return your item.

Return Shipping

• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over $50, as we cannot guarantee we will receive your returned item.

Refund Process

• Once we receive and inspect your return, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method.

Exchanges

We currently do not offer direct exchanges. If you’d like a different item, please return your original purchase and place a new order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will resolve the issue and cover return shipping costs.

Terms of Purchase

By completing a purchase on our website, you agree to our terms of purchase. This includes accepting our return policy, shipping policy, and any other relevant terms and conditions outlined on our site. Please ensure you read all policies carefully before making a purchase.

Questions?

If you have any questions or need assistance, please reach out to us through the contact us page. 

Thank you for shopping with Belleza and Beyond! We appreciate your support!